The Computerworld Honors Program Honoring those who use Information Technology to benefit society Through partnerships with leading technology vendors, state employment agencies and local universities, Insource America’s intense eight-month training program empowers graduates with the tools essential to a career in IT as well as the real-world experience needed to successfully meet today’s business demands. more           Insource America Honored by National Association of Counties Achievement Award Insource America is pleased to announce their recent Achievement Award from the National Association of Counties (NACo). more           Insource America Creates Katrina Relief Job Bank for Hurricane Victims: Insource America to Provide Employment Services for Evacuees Who Have Been Rendered Unemployed by Hurricane and Floods more           Insource America Standardizes on ClearCube PC Blades ClearCube Solution Sets New Standard for Call Centers... more       Hofstra University Graduates Insource America Help Desk: University Leverages Insource America Help Desk to Support Student Body ... more                   How to Survive a Tech Support Call OK, we all know that the tech-support problem is out of control these days. But just for fun, reader John Stumpf, ex-CIO and now just a "retired geek," wrote up a Guide to Dell Tech Support that's so clever/funny/smart, I had to pass it on. Please welcome substitute columnist John Stumpf. more                       Suffolk County Executive Steve Levy Addresses Graduates of Innovative “Insource America” Training Program Suffolk County Executive Steve Levy recently saluted the graduates of an innovative program that trains unemployed individuals and students enrolled in cooperative and vocational programs in Information Technology (IT) – and provides an alternative to companies that would otherwise outsource IT jobs overseas. more                       Levy Salutes IT Training Program A program designed to help those who are floundering find career paths was saluted last week by Suffolk County Executive Steve Levy.  more                       Outsourcing flops blamed on tunnel vision Hidden costs, high staff turnover and poor cross-cultural communications are the key causes of offshore outsourcing failures, according to new research from analyst house Gartner. more                   Giving Offshore Outsourcing a Bad Name The Indian outsourcing industry was forced to deal with a significant dent to its credibility recently when it was revealed that a trio of workers at Mphasis'... more     THE FINAL CUT Offshore & Offbase Don't tell Insource America President and CEO Bob Venero that there's no falloff in customer service when business operations are outsourced offshore. He doesn't buy it. more       Gartner: Customer-service outsourcing often fails And it can cost companies some of their customers Companies that outsource customer-service functions to reduce costs may risk reducing their client list as well, Gartner Inc. warned today. more     HOLBROOK, N.Y. Future Tech Enterprise, Inc. is pleased to announce the launch of Insource America™... more   Sen. Clinton Helps Launch Future Tech Solution Center When Sen. Hillary Rodham Clinton (D-N.Y.) cut the proverbial ribbon at Holbrook... more   Newsday: Hi-tech firm to train, hire employees As the giants of corporate America send back-office jobs packing for cheap overseas labor markets...   Hillary Clinton On Hand As Future Tech Launches 'Insourcing' Labor Program... more   New Jobs for New York: the current state of offshore outsourcing in New York City based companies... more
	Steve Levy and IBM's Greg Adams look on as Senator Clinton fields questions from the media download image   Suffolk County Executive Steve Levy explains to the crowd that Suffolk County is proud to be part of this innovative, new program called Insource America download image