Insource America Honored by 2006 National Association of Counties Achievement Award

Insource America™ and Suffolk County receive NACo award for innovative IT Help Desk program that offers an alternative to offshore outsourcing while putting Americans back to work

Holbrook , N.Y. , July 19, 2006: Insource America – Insource America is pleased to announce their recent Achievement Award from the National Association of Counties (NACo). This award is a competitive program that recognizes counties for creative and innovative program development and implementation, efficient administrative management of county agencies and responsible government to local citizens. Since the program's inception, NACo has honored hundreds of county government initiatives that have enhanced services to diverse populations to improve the overall quality of life. In addition, the award winning programs have provided NACo and its members with an extensive database of successful model county programs.

Insource America was created in response to the current overseas outsourcing trend that has swept through Corporate America. Bob Venero, President of Insource America, as well as Future Tech Enterprise, Inc., had a vision to provide corporations with quality IT support at prices comparable to overseas outsourcing, while strengthening the American economy and at the same time help put Americans back to work. “We're obviously extremely gratified by this award,” said Bob Venero. “This is truly validating for both Insource America and for Suffolk County . Good things can happen when business and government work together and I hope this encourages other organizations and companies to challenge both themselves and their respective industries to seek or create solutions that help grow their business while also strengthening our economy.”

The program begins with an extensive training course, designed in conjunction with Stony Brook University and BMC/Remedy, the industry leader in IT Call Center solutions. Upon successful completion, program participants go live at the help desk as a Level-One technician. He or she makes a commitment to remain in that role for a period of 6 months. After that 6-month commitment, they have more options, such as staying within the IT Help Desk market now as a Level II Help Desk technician and enjoying all the associated benefits of that, including a higher salary. Alternatively, they can work with the various placement agencies that Insource America and the Suffolk County Labor board have engaged, to now enter the job market with market-recognized IT certifications as well as real life experience working with Fortune 1000 companies. Finally, the individual may choose to strike out on his/her own, armed with their new skill set and experience. The end result is still the same: the program is designed to take someone who is receiving government assistance and empower them to become an employed, tax-paying individual who is contributing to and benefiting from the US economy.

Steve Levy, the Suffolk County Executive, who recently served as the keynote speaker at this years' graduation class, said “Insource America is a prime example of innovations between the public and private sector. We are proud of this recognition, and proud of the training and service that Insource America provides to our county taxpayers and businesses.”

Jacqueline Byers, Director of Research for NACo, said “I continue to be amazed at the innovation and efficiency that counties have developed to address the new issues and problems they are facing. This year's programs did an especially good job of doing more with less. From using technology for enhanced management and service delivery to engaging citizens as an untapped resource, our achievement award winners have reaffirmed how county governments address problems with smart, creative solutions!”

About Insource America : Insource America is an initiative designed to offer an alternative to IT outsourcing by taking individuals off of various government assistance programs and students enrolled in cooperative and vocational programs, and give them skills and certification in IT Help Desk, as well as real-life experience working with Fortune 1000 companies. Insource America is structured to support rates that are competitive with current outsourcing options such as those available in India, China and Canada, in an effort to get Fortune 1000 companies to consider “insourcing' their IT Help Desk/Call Center support program. For more information please visit www.insourceamerica.net.

Media Contact:
Shannon Mallozzi
Vice President of Marketing & P.R.
Insource America
Phone: 631-472-1875
smallozzi@insoureamerica.net